Privacy Policy

Privacy Policy

This Privacy Policy is effective as of 05 October 2013

This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by ClassicalTV. As we update and expand our services, this policy may change, so please refer back to it periodically. By accessing our website or otherwise using our service, you consent to our information practices.

Please note that this Privacy Policy includes embedded hyperlinks that may only be accessed through our website, so if you are reviewing this Privacy Policy through certain ClassicalTV ready devices (for example Internet enabled televisions), you may need to visit the website www.classicaltv.com to review these additional hyperlinked terms.

Collection and Use of Information

We receive and store information, including personal information, about you and your use of our service. This information is gathered in a number of ways, including when you enter it on our website and from interactions with our service. Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. The personal information we request is required in order to provide our service and the lack of such personal information will prevent us from doing so.

When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. We use this personal information, for example, to process your registration, your orders and your payments, and to communicate with you on these and other topics. We also may use your e-mail address or other methods to send you newsletters, as well as messages about new ClassicalTV features, ClassicalTV special offers, promotional announcements, consumer surveys and other correspondence concerning our service. If you no longer want to receive certain communications from us, simply select unsubscribe from any correspondence you receive from us. Please note that you cannot unsubscribe from certain correspondence from us, such as messages relating to your account subscription transactions.

We keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to: your online activity, title selections, reviews, ratings, payment history, correspondence, Internet protocol addresses, device types, unique device data (such as device identifiers), operating systems, videos, and related activity. We use this information for such purposes as determining your general geographic location, providing localized content, enforcing our terms (such as using device identifiers to determine your eligibility for a free trial), providing recommendations on videos we think will be enjoyable, personalizing the service to better reflect particular interests, tracking your instant-watching hours, determining your Internet service provider, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing or administering our service offering for you and other users. We also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, video ratings, consumption habits, commentary, reviews and other information. For example, we may use video ratings and consumption behaviour to improve our recommendations to you as well as other users.

While using the ClassicalTV service, you may have opportunities to post reviews or other information in public forums such as Twitter. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party's use of information you publicly disclose through our service.

You may connect one or more social networks with your ClassicalTV account. If you choose to do so, we will collect information from your social networking account(s) and your use of our social features.

Disclosure of Information

We may share your information within the ClassicalTV family of companies. The ClassicalTV family of companies that access your information will follow practices that are consistent with the practices described in this Privacy Policy. In addition, we use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies, to provide infrastructure and IT services, personalize and optimize our web pages, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users' interaction with our website, and process consumer surveys. In the course of providing such services, these other companies may have access to your information. We do not authorize these companies to use or disclose your personal information except for the purpose of providing the services we request of them.

ClassicalTV also reserves the right to disclose personal information if we reasonably believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of ClassicalTV, its users or the public as required or permitted by law. In connection with any reorganization, restructuring, merger or sale, or other transferring of assets we reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our privacy policy.

Social Sharing

You may elect to share information about your use of the ClassicalTV service, including what you watch, within ClassicalTV as well as on other social networks. Sharing is controlled by you on a case-by case-basis by selecting the share control on the ClassicalTV player.

Other Websites and Platforms

The ClassicalTV service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you can access the ClassicalTV service through platforms such as a Roku Streaming Player, iPad or iPhone and a number of other Internet connected devices. While we endeavor to associate with reputable companies, ClassicalTV cannot be responsible for the information handling practices of these other websites and platforms. These websites and platforms have separate and independent privacy statements, notices and terms of use, which we recommend you read carefully.

Children

You must be 13 years of age or older to subscribe to the ClassicalTV service. In certain jurisdictions, the age of majority may be older than 13, in which case, you must satisfy that age in order to become a member. While individuals under the age of 13 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian, and subject to our Terms of Use.

Right to Access Your Information

We give you access to a broad range of information about your account and your interactions with us in the "Your Account" portion of the website. You are responsible for updating and maintaining the truth and accuracy of the personal information you provide to us relating to your account. If you want to access or alter your contact information or change your payment method, you should do so by visiting the "Your Account" section of our website. You must be signed in to access "Your Account." You can also make changes to certain communication preferences by going to "Your Account" on our website. If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at info@ClassicalTV.com.

Cookies and Other Technologies

To Enhance our Service

As you interact with our service, we and our service providers may place cookies on your system. Cookies are small pieces of data that are sent to your browser from a web server and stored on your system for record keeping purposes. In general, cookies can make the Internet more useful by storing information about your preferences on a particular system.

In addition to cookies, we and our service providers use a variety of other technologies, including pixel tags (web beacons), clear gifs, or other technologies built into our application software or your ClassicalTV ready device, to gather information on how users interact with our service. These cookies and other technologies can help personalize the service for you and help associate your interactions with our service to other information within your account. They can show us, for example, your last viewing position, popular pages, conversion rates, viewing patterns, click-through and other information that can be used to improve, operate and monitor our website and other aspects of our service.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If your browser is set to not accept any cookies, you will not be able to use the ClassicalTV service or website.

Ads Displayed on Third Party Sites

We use third-party advertising companies to serve ads. These companies may use information about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.

Security

ClassicalTV takes information security very seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. For example, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt certain personal information that you send to us through the registration and sign up process.

Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the ClassicalTV service.

In order to provide you with ease of access to your account and to help administer the ClassicalTV service, ClassicalTV implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the ClassicalTV service. You can choose not to take advantage of this feature on your computer by unchecking the box "Remember me on this computer" when you login on the website. You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your ClassicalTV account. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or ClassicalTV ready device, you should log-out and deactivate the device before doing so. If you fail to log out and deactivate your device, subsequent users may be able to access your account information.

Changes to This Policy

As we update and expand our services, we may make changes to this policy. You should check back for updates to this policy from time to time. You acknowledge that your consent to the Terms of Use and Privacy Policy subsequent to any changes made following your initial consent as well as, your use of the ClassicalTV website or continued use of our service after our posting of changes to this policy, means that you agree to be bound by such changes. The most current version of this Privacy Policy can be reviewed by visiting our website and clicking on "Privacy Policy" located at the bottom of the pages of the ClassicalTV website. The most current version of the Privacy Policy will supersede all previous versions.

Transfer of Information and International Users

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using ClassicalTV, you acknowledge and consent to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.

Personal information of individuals who reside in a member state of the European Economic Area is controlled by ClassicalTV - 89 Whiteladies Road, Clifton Bristol BS8 2NT, United Kingdom.

Contacting Us

If you have questions concerning your account, or questions concerning this Privacy Policy, including the treatment of your personal information and/or our use of cookies and other technologies, please contact us via mail to:info@classicaltv.com, or at the following address:  ClassicalTV Ltd, 89 Whiteladies Road, Clifton, Bristol BS8 2NT United Kingdom

Complaints Concerning Videos

If you live within the European Union Community and have an editorial or programming complaint about our service that that you feel cannot be handled by Classical TV, please contact the The Authority for Television on Demand (ATVOD) who regulate the editorial content of on-demand program services originating from the United Kingdom.

ATVOD Complaints - Thames Court, 1 Victoria Street, Windsor, Berkshire SL4 1YB United Kingdom

complaints@atvod.co.uk

www.atvod.co.uk